top of page

PRIVACY POLICY

Bergh Foundation NPC
Effective Date: 20/04/2026

​

1. Introduction

 

The Bergh Foundation is committed to protecting your personal information in accordance with POPIA (South Africa).

This policy explains how we collect, use, and safeguard your data across our digital platforms and services.

 

2. Information We Collect

 

2.1 Information you provide

  • Name and contact details

  • Form submissions, enquiries, bookings

  • Voluntary reflective or wellbeing-related inputs

 

2.2 Automatically collected data

  • Device and browser information

  • IP address and general usage data

  • Interaction and platform activity

 

2.3 Sensitive information (if shared voluntarily)

 

Only processed:

  • With consent

  • Where necessary for functionality

  • With appropriate safeguards

 

3. Purpose of Processing

 

Data is used to:

  • Provide non-clinical psychosocial wellbeing and reflective support tools

  • Enable digital services and communication

  • Improve platform functionality

  • Support educational and exploratory development initiatives

  • Maintain legal and operational compliance

 

4. Legal Basis

 

We process data based on:

  • Consent

  • Service delivery requirements

  • Legal obligations

  • Legitimate organisational interests

 

5. AI Systems

 

AI tools may process user inputs to generate responses.

You acknowledge:

  • Data may be processed securely for functionality

  • Outputs are for reflection and educational purposes only

  • AI is not professional or clinical advice

 

6. Ethical Handling

 

Where psychosocial concepts are used:

  • Data is treated with confidentiality and respect

  • Ethical handling principles apply

  • Human oversight is prioritised where relevant

 

7. Security

 

We use reasonable safeguards including:

  • Secure storage systems

  • Access controls

  • Data protection protocols

No system is fully risk-free.

 

8. Data Sharing

 

We do not sell personal data.

 

We may share with:

  • Technical service providers

  • Operational collaborators (where necessary)

  • Legal authorities when required

 

9. International Processing

 

Data may be processed outside South Africa with appropriate safeguards.

 

10. Retention

 

Data is retained only as long as necessary for:

  • Service delivery

  • Legal obligations

  • Operational needs

Users may request deletion where legally possible.

 

11. Your Rights (POPIA)

 

You may:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

  • Lodge complaints with the Information Regulator

 

12. Cookies

 

Cookies may be used for:

  • Functionality

  • Analytics

  • User experience improvement

 

13. Children

 

Data from minors is only processed with appropriate consent and safeguards.

 

14. Faith & Identity Context

 

Any identity or faith-related data is handled with confidentiality and voluntary participation.

 

15. Non-Clinical Use

 

All tools and services are:

  • Educational

  • Reflective

  • Non-clinical

Not for diagnosis or emergency use.

​

16. Breach Notification

​

In the event of a breach:

  • Containment steps will be taken

  • Affected users will be informed where necessary

  • Authorities will be notified if required

 

17. Information Officer

 

Information Officer: Will be updated. 
Email: info@berghfoundation.org

​

18. Updates

​

Policies may be updated periodically. Continued use implies acceptance.

​

19. Contact

 

Bergh Foundation NPC
info@berghfoundation.org
South Africa

bottom of page